Compensation
Compensation
Air passenger rights
Learn about your rights as an air passenger and find out when you're legally entitled to compensation for flight disruptions.
Flight delay compensation
If your flight arrived more than 3 hours late, you could be entitled to compensation of up to €600 under applicable regulations.
Flight cancellation compensation
Discover whether your cancelled flight qualifies for compensation and let us handle the entire claim process for you.
Missed connection compensation
Missed your connecting flight because of a delay? We help you recover the compensation you may be legally entitled to.
Overbooking compensation
Denied your reserved seat due to overbooking? Check your eligibility and claim the compensation you deserve.
Denied boarding compensation
If you were refused boarding against your will, SYF can help you secure the compensation you're entitled to quickly and easily.
Compensation vs ticket refund
Understand the difference between airline compensation and ticket refunds, and learn what you're legally entitled to claim.
Delayed baggage compensation
If your baggage was delayed, you may be entitled to compensation for the inconvenience and related expenses.
Baggage damaged or broken
Claim compensation if your luggage was damaged during your journey and let SYF handle the process for you.
Airline strike compensation
Flight disrupted due to an airline staff strike? Check your eligibility and recover the compensation you deserve.
Passengers with disabilities
Learn about the rights and protections available to passengers with disabilities and the assistance airlines are required to provide.
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faq's
General questions
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